Measures that successfully lead to improved performance typically require three progressive and integrated stages: Assessment, Planning and Execution. Assessment assures that available information is being used consistently across your business, and that critical information gaps are identified and filled. Planning makes sure that concrete objectives are set and that each of the necessary functions and business processes has the resources and commitment to meet them. Execution aligns performance improvement objectives with day-to-day activities, training, and regular follow-up.

This “Assess, Plan, Execute” cycle needs to repeat as your business and market conditions change. Experience in developing and managing performance improvement projects through this cycle allows a company to take each step quickly—and to complete many more cycles of performance improvement.